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Refund Policy

Політика повернення коштів · Last updated: June 2025

Booking cancellation terms

Please note: All deposits paid are non-refundable. Please read the terms below before booking.

❌ No refund

Cancelling a booking after payment has been made — funds are not refunded.

✓ Rescheduling

Subject to availability, a booking can be rescheduled by prior arrangement.

Payment schedule
Exceptional circumstances

In the event of force majeure (natural disasters, officially declared states of emergency), refund requests are considered on a case-by-case basis.

Supporting documents must be provided, and we must be contacted within 24 hours of the circumstances arising.

How to contact us

For cancellation or refund questions, please contact: